This Privacy Policy explains how AI Chain Consulting LLC, trading as RayneAI (“RayneAI,” “we,” “us,” or “our”), handles personal information collected through our lead-generation funnel at system.rayneai.io, associated inquiry and booking forms, advertising lead forms, and related sales communications. It does not describe how we process client-controlled data when delivering services under a separate client agreement.
1. Who we are and how to contact us
AI Chain Consulting LLC
1209 Mountain Rd Pl NE
Albuquerque, NM 87110, United States
Email: office@rayneai.com
2. Information we collect
We collect information you provide when requesting information, completing qualification questions, submitting a lead form, scheduling a demo, or communicating with us. This includes your name, email address, phone number, business information, lead volume, advertising budget, follow-up challenges, booking details, and the contents of your communications. We also collect marketing preferences and records of consent, withdrawal, and opt-out requests.
Our website and technology providers may collect IP addresses, browser and device information, cookie identifiers, referring pages, campaign information, pages viewed, interactions, and conversion events. Information may come directly from you, from your browser or device, or from platforms such as Meta when you submit our lead forms or interact with our advertising.
3. How we use information
- Respond to your inquiry, assess your requirements, arrange demos, and discuss our speed-to-lead infrastructure services.
- Send email follow-up and, where you separately opt in, marketing text messages about our own services.
- Manage contacts, communications, appointments, consent, and suppression records.
- Measure campaign performance, understand website activity, and improve our funnel and services.
- Deliver and measure advertising, including retargeting, subject to your choices and applicable law.
- Protect our systems, prevent misuse, comply with legal duties, and establish or defend legal claims.
4. Cookies, analytics, and advertising
We use Google Analytics, Meta Pixel, Meta Conversions API, and retargeting advertising. These tools can collect or receive website activity, device and browser identifiers, IP addresses, campaign information, and events such as page visits, lead submissions, or bookings. Meta Conversions API sends event information from our systems to Meta; blocking browser cookies alone may not prevent server-side event reporting.
Google and Meta may combine information they receive with other information they hold, subject to their policies, your settings, and applicable law. Advertising disclosures in this policy do not authorize sharing mobile numbers or SMS opt-in information for third-party marketing; the protections in section 6 apply.
Read how Google uses information from partner sites and Meta’s Privacy Policy. You can manage Google advertising preferences at My Ad Center, use the Google Analytics opt-out browser add-on, and manage Meta advertising preferences in your Meta account. Browser settings can limit or delete cookies. Where our site provides a cookie-preference control, you can use it to manage optional tracking. We obtain consent for nonessential tracking where required by applicable law. Provider and browser settings may apply only to the account, browser, or device on which you set them.
5. Email and SMS choices
We use automated email follow-up relating to inquiries and our services. You can unsubscribe from marketing email through the link in the message or contact us. Unsubscribing from marketing does not prevent necessary nonmarketing responses or legally required communications.
SMS marketing requires your separate affirmative consent. Providing a phone number or agreeing to this Privacy Policy alone does not enroll you. Our SMS program promotes RayneAI’s own speed-to-lead infrastructure services and follows up on inquiries, including as a fallback when other contact methods do not connect. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help, or email office@rayneai.com. Consent is not a condition of purchase. See our SMS Terms.
6. Mobile information and SMS consent protections
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide the information necessary to deliver and support our own messaging program to service providers acting on our behalf, such as messaging carriers, messaging platforms, and customer-management providers. They may use it to perform those services, not for their own marketing. SMS consent applies to RayneAI and is not transferred to other businesses. These protections take precedence over general advertising or information-sharing language in this policy.
7. Other disclosures
We disclose information as necessary to providers supporting website hosting, forms, CRM, scheduling, email, analytics, advertising, security, and business administration. Analytics and advertising providers may process browsing and event information as described in section 4. We may also disclose information to professional advisers, where legally required, to protect rights or safety, or in connection with a business transaction subject to applicable law and continuing privacy obligations. None of these provisions permits sharing mobile information or SMS consent for third-party marketing.
8. Retention and security
We retain information for as long as reasonably necessary for the purposes described here. Retention depends on the nature of your inquiry, our ongoing relationship, legal obligations, dispute-resolution needs, and the need to demonstrate consent and honor opt-outs. We may retain limited suppression records to avoid sending communications you declined. We use reasonable safeguards appropriate to the information, but no system or transmission can be guaranteed completely secure.
9. International processing
We are based in the United States. Providers may process information in the United States and other countries, whose privacy laws may differ from those where you live. Where applicable law requires protections for international transfers, those transfers must be made using an appropriate lawful mechanism. Contact us for information about transfers relevant to your data.
10. Your privacy rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information; restrict or object to processing; withdraw consent; or opt out of targeted advertising or a sale or sharing as those terms are defined by applicable law. Some advertising-related disclosures may be treated as a sale or sharing under certain state laws even without payment. Mobile information and SMS consent remain subject to section 6.
Send requests to office@rayneai.com. We may need to verify your identity and will respond as required by applicable law. Where provided by law, you may appeal a denied request by replying with “Privacy appeal.” We do not discriminate against you for exercising applicable rights. If you have applicable UK or EEA rights, you may also complain to your local data-protection authority. Where those laws apply, we rely on consent for consent-based marketing and tracking; necessary steps before a contract for requested service discussions; legitimate interests for proportionate administration, security, and service improvement; and legal obligations where applicable. Withdrawal of consent does not affect earlier lawful processing.
11. Children and external sites
Our funnel is intended for business decision-makers and is not directed at children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. External websites and platforms operate under their own privacy policies.
12. Changes
We may update this policy to reflect changes to our practices or legal requirements. The updated version will show a revised date. We will provide additional notice or obtain new consent where required.